{"id":27007818,"date":"2025-02-17T23:23:14","date_gmt":"2025-02-17T22:23:14","guid":{"rendered":"https:\/\/vtm.hr\/privacy-policy\/"},"modified":"2026-06-14T01:25:01","modified_gmt":"2026-06-13T23:25:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/vtm.hr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;top&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(186,215,231,0.23) 85%|rgba(255,255,255,0) 85%&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;30px||||false|false&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; use_background_color_gradient_phone=&#8221;on&#8221; background_color_gradient_stops_phone=&#8221;rgba(186,215,231,0.23) 75%|rgba(255,255,255,0) 75%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; module_id=&#8221;rowvrh&#8221; module_class=&#8221;responz2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||0px||true|true&#8221; custom_css_main_element=&#8221;margin:auto;||align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; module_id=&#8221;rowcol&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;polkori&#8221; module_class=&#8221;crta-naslov&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|&#8211;et_global_heading_font_weight|||||||&#8221; header_2_text_color=&#8221;#7eb5eb&#8221; header_2_font_size=&#8221;30px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_padding_tablet=&#8221;30px||||false|false&#8221; custom_padding_phone=&#8221;30px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;35px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Digital privacy<\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;vrhnaslov&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|&#8211;et_global_heading_font_weight|||||||&#8221; header_font_size=&#8221;80px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;48px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Privacy Policy<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Your protection and the security of your personal data is a top priority. Please read this information carefully! <\/strong><\/p>\n<p>Here you can find general rules and data processing when using the website, as well as when establishing business relationships. Feel free to contact us with any questions. <\/p>\n<p>[\/et_pb_text][et_pb_icon font_icon=&#8221;&#xe03a;||divi||400&#8243; icon_width=&#8221;40px&#8221; url=&#8221;#vise&#8221; align=&#8221;left&#8221; module_id=&#8221;ikonavrh&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;25px||25px||true|false&#8221; custom_padding_phone=&#8221;10px||10px||true|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; module_id=&#8221;rowcol2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/vtm.hr\/wp-content\/uploads\/2025\/07\/vtm-legalne-stranice-pravila-privatnosti.jpg&#8221; alt=&#8221;vtm legal sites privacy policy&#8221; title_text=&#8221;vtm-legal-sites-privacy-policy&#8221; force_fullwidth=&#8221;on&#8221; module_id=&#8221;vrhslika&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_id=&#8221;istaknuto01&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; text_text_color=&#8221;#333333&#8243; text_font_size=&#8221;24px&#8221; background_color=&#8221;#ffe222&#8243; transform_scale_tablet=&#8221;&#8221; transform_scale_phone=&#8221;&#8221; transform_scale_last_edited=&#8221;on|phone&#8221; transform_translate_tablet=&#8221;&#8221; transform_translate_phone=&#8221;&#8221; transform_translate_last_edited=&#8221;on|phone&#8221; transform_rotate=&#8221;0deg|0deg|90deg&#8221; transform_rotate_tablet=&#8221;0deg|0deg|90deg&#8221; transform_rotate_phone=&#8221;0deg|0deg|0deg&#8221; transform_rotate_last_edited=&#8221;on|phone&#8221; transform_skew_tablet=&#8221;&#8221; transform_skew_phone=&#8221;&#8221; transform_skew_last_edited=&#8221;on|phone&#8221; transform_origin_tablet=&#8221;&#8221; transform_origin_phone=&#8221;&#8221; transform_origin_last_edited=&#8221;on|phone&#8221; transform_styles_last_edited=&#8221;on|phone&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;center_right&#8221; horizontal_offset=&#8221;-110px&#8221; horizontal_offset_tablet=&#8221;-110px&#8221; horizontal_offset_phone=&#8221;0px&#8221; horizontal_offset_last_edited=&#8221;on|phone&#8221; position_origin_a_tablet=&#8221;top_right&#8221; position_origin_a_phone=&#8221;top_left&#8221; position_origin_a_last_edited=&#8221;on|tablet&#8221; position_origin_f_tablet=&#8221;&#8221; position_origin_f_phone=&#8221;&#8221; position_origin_f_last_edited=&#8221;on|tablet&#8221; position_origin_r_tablet=&#8221;&#8221; position_origin_r_phone=&#8221;&#8221; position_origin_r_last_edited=&#8221;on|tablet&#8221; text_orientation=&#8221;center&#8221; width=&#8221;215px&#8221; custom_padding=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;15px||10px||false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; text_font_size_tablet=&#8221;24px&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; transform_styles_tablet=&#8221;&#8221; transform_styles_phone=&#8221;&#8221; positioning_tablet=&#8221;absolute&#8221; positioning_phone=&#8221;absolute&#8221; positioning_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;5px&#8221; border_color_all=&#8221;#ffffff&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>identity protection<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;15px||||false|false&#8221; custom_padding_tablet=&#8221;15px||70px||false|false&#8221; custom_padding_phone=&#8221;15px||70px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;vise&#8221; module_class=&#8221;responz&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|30px|||false|false&#8221; custom_padding_tablet=&#8221;|0px|10px||false|false&#8221; custom_padding_phone=&#8221;|0px|0px||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; sticky_limit_bottom=&#8221;row&#8221; border_width_right=&#8221;1px&#8221; border_color_right=&#8221;#d6d6d6&#8243; border_color_bottom=&#8221;#d6d6d6&#8243; border_color_left=&#8221;#2de5d3&#8243; border_width_right_tablet=&#8221;0px&#8221; border_width_right_phone=&#8221;0px&#8221; border_width_right_last_edited=&#8221;on|tablet&#8221; border_width_bottom_tablet=&#8221;0px&#8221; border_width_bottom_phone=&#8221;0px&#8221; border_width_bottom_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<p><strong style=%22font-size: 20px;%22>Page content:<\/strong><\/p>\n<p><strong style=%22font-size: 20px;%22><\/strong><\/p>\n<p><a href=%22#pravinfo%22>Information about personal data processing<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravvod%22>Personal Data Processing Manager<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravsluz%22>Data Protection Officer<\/a><\/p>\n<p><a href=%22#pravosob%22>Personal data we collect<\/a><\/p>\n<p><a href=%22#pravprik%22>Collection for the purpose of a sales transaction<\/a><\/p>\n<p><a href=%22#pravprik2%22>Collecting and using personal data<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravobrad%22>Processing personal data<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravostv%22>Realization of rights<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravpravo%22>The right to file a complaint with the supervisory authority<\/a><\/p>\n<p><a href=%22#pravcuva%22>Keeping personal data<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravazur%22>Updating information about personal data processing<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravkolacic%22>Cookies and tracking of internet activity<\/a><\/p>\n<p><a href=%22#pravkontakt%22>Contact<\/a><\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p><strong style=%22font-size: 20px;%22>Page content:<\/strong><\/p>\n<p><strong style=%22font-size: 20px;%22><\/strong><\/p>\n<p><a href=%22#pravinfo%22>Information about personal data processing<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravvod%22>Personal Data Processing Manager<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravsluz%22>Data Protection Officer<\/a><\/p>\n<p><a href=%22#pravosob%22>Personal data we collect<\/a><\/p>\n<p><a href=%22#pravprik%22>Collection for the purpose of a sales transaction<\/a><\/p>\n<p><a href=%22#pravprik2%22>Collecting and using personal data<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravobrad%22>Processing personal data<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravostv%22>Realization of rights<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravpravo%22>The right to file a complaint with the supervisory authority<\/a><\/p>\n<p><a href=%22#pravcuva%22>Keeping personal data<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravazur%22>Updating information about personal data processing<\/a><\/p>\n<p style=%22padding-left: 40px;%22><a href=%22#pravkolacic%22>Cookies and tracking of internet activity<\/a><\/p>\n<p><a href=%22#pravkontakt%22>Contact<\/a><\/p>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font||||||||&#8221; text_text_color=&#8221;rgba(102,102,102,0.6)&#8221; text_line_height=&#8221;1.2em&#8221; link_text_color=&#8221;rgba(102,102,102,0.6)&#8221; sticky_limit_bottom=&#8221;column&#8221; custom_css_main_element=&#8221;display:block;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;display:none;&#8221; custom_css_main_element_phone=&#8221;display:none;&#8221; link_text_color__hover=&#8221;#333333&#8243; link_text_color__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<p><a href=\"#pravinfo\">Information about personal data processing<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravvod\">Personal Data Processing Manager<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravsluz\">Data Protection Officer<\/a><\/p>\n<p><a href=\"#pravosob\">Personal data we collect<\/a><\/p>\n<p><a href=\"#pravprik\">Collection for the purpose of a sales transaction<\/a><\/p>\n<p><a href=\"#pravprik2\">Collecting and using personal data<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravobrad\">Processing personal data<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravostv\">Realization of rights<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravpravo\">The right to file a complaint with the supervisory authority<\/a><\/p>\n<p><a href=\"#pravcuva\">Keeping personal data<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravazur\">Updating information about personal data processing<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravkolacic\">Cookies and tracking of internet activity<\/a><\/p>\n<p><a href=\"#pravkontakt\">Contact<\/a><\/p>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Page content&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0.01)&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#7f7f7f&#8221; title_font=&#8221;Raleway|700|||||||&#8221; title_font_size=&#8221;20px&#8221; body_text_color=&#8221;#7f7f7f&#8221; body_link_text_color=&#8221;rgba(102,102,102,0.6)&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;|0px||0px|false|true&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|false&#8221; custom_css_main_element=&#8221;display:none;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;display:block;&#8221; custom_css_main_element_phone=&#8221;display:block;&#8221;]<\/p>\n<p><a href=\"#pravinfo\">Information about personal data processing<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravvod\">Personal Data Processing Manager<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravsluz\">Data Protection Officer<\/a><\/p>\n<p><a href=\"#pravosob\">Personal data we collect<\/a><\/p>\n<p><a href=\"#pravprik\">Collection for the purpose of a sales transaction<\/a><\/p>\n<p><a href=\"#pravprik2\">Collecting and using personal data<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravobrad\">Processing personal data<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravostv\">Realization of rights<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravpravo\">The right to file a complaint with the supervisory authority<\/a><\/p>\n<p><a href=\"#pravcuva\">Keeping personal data<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravazur\">Updating information about personal data processing<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"#pravkolacic\">Cookies and tracking of internet activity<\/a><\/p>\n<p><a href=\"#pravkontakt\">Contact<\/a><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;10px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;polkori2&#8243; module_class=&#8221;crta-naslov&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#7eb5eb&#8221; header_2_font_size=&#8221;30px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>BASICS<\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;pravinfo&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Information about personal data processing<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>VTM d.o.o., in carrying out its activities, collects and processes the personal data of website users, hereinafter referred to as Service Users, while respecting all relevant laws and regulations.<\/p>\n<p>To give you the best experience while using our website, we use technologies like cookies that store and\/or access information from your device. By accepting these technologies, or giving consent to use them, you allow data processing like your browser behavior or unique IDs on this site. Refusing or withdrawing consent may negatively affect certain features or options of the website while using it.  <\/p>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Personal Data Processing Manager<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Personal Data Processing Manager<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;polpriv&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;45px||15px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"padding-left: 40px;\">Personal Data Processing Manager<\/h3>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p style=%22padding-left: 00px;%22>The service provider is the data controller in accordance with the law and regulations on personal data protection.<\/p>\n<p style=%22padding-left: 00px;%22>The service provider, as the data controller, decides the purpose and means of processing personal data and is responsible for keeping and using personal data in paper and\/or electronic form.<\/p>\n<p style=%22padding-left: 00px;%22>The service provider, in its business, can also be a processor of personal data in cases when it processes personal data according to the written instructions of the data controller.<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p style=%22padding-left: 00px;%22>The service provider is the data controller in accordance with the law and regulations on personal data protection.<\/p>\n<p style=%22padding-left: 00px;%22>The service provider, as the data controller, decides the purpose and means of processing personal data and is responsible for keeping and using personal data in paper and\/or electronic form.<\/p>\n<p style=%22padding-left: 00px;%22>The service provider, in its business, can also be a processor of personal data in cases when it processes personal data according to the written instructions of the data controller.<\/p>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"padding-left: 40px;\">The service provider is the data controller in accordance with the law and regulations on personal data protection.<\/p>\n<p style=\"padding-left: 40px;\">The service provider, as the data controller, decides the purpose and means of processing personal data and is responsible for keeping and using personal data in paper and\/or electronic form.<\/p>\n<p style=\"padding-left: 40px;\">The service provider, in its business, can also be a processor of personal data in cases when it processes personal data according to the written instructions of the data controller.<\/p>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h3 style=%22padding-left: 00px;%22>Data Protection Officer<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3 style=%22padding-left: 00px;%22>Data Protection Officer<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;polpriv&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;45px||15px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"padding-left: 40px;\">Data Protection Officer<\/h3>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p style=%22padding-left: 00px;%22>The service provider has appointed a data protection officer in accordance with legal and regulatory requirements, whom you can contact regarding any questions about personal data processing or exercising your data protection rights.<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p style=%22padding-left: 00px;%22>The service provider has appointed a data protection officer in accordance with legal and regulatory requirements, whom you can contact regarding any questions about personal data processing or exercising your data protection rights.<\/p>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"padding-left: 40px;\">The service provider has appointed a data protection officer in accordance with legal and regulatory requirements, whom you can contact regarding any questions about personal data processing or exercising your data protection rights.<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;Contact&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf658;||fa||900&#8243; icon_color=&#8221;#333333&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;50px&#8221; content_max_width=&#8221;100%&#8221; module_class=&#8221;konblurb&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_heading_font|800|||||||&#8221; header_text_color=&#8221;#333333&#8243; header_font_size=&#8221;26px&#8221; body_text_color=&#8221;#333333&#8243; body_link_text_color=&#8221;#333333&#8243; background_color=&#8221;#ffe222&#8243; width=&#8221;25%&#8221; width_tablet=&#8221;32%&#8221; width_phone=&#8221;60%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; hover_enabled=&#8221;0&#8243; body_font_size_tablet=&#8221;&#8221; body_font_size_phone=&#8221;15px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;105%|105%&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><a href=\"mailto:info@vtm.hr\">info@vtm.hr<\/a><\/p>\n<p>[\/et_pb_blurb][et_pb_text module_id=&#8221;polkori&#8221; module_class=&#8221;crta-naslov&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#7eb5eb&#8221; header_2_font_size=&#8221;30px&#8221; custom_margin=&#8221;30px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>information<\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;pravosob&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Personal data we collect<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The personal data collected depends on the type of service provided, the users and clients, the user&#8217;s intention to use the services, the type of contract concluded with clients, as well as the user&#8217;s intention to exercise their rights based on legal and regulatory provisions on personal data protection.<\/p>\n<p>Your data isn\u2019t used for other purposes, nor is it shared with third parties, unless the law requires otherwise, and it will be deleted as soon as it\u2019s no longer needed. While no online service is 100% secure, we make every effort to protect your data from unauthorized access, use, alteration, or destruction and take reasonable measures to do so. <\/p>\n<p>We use appropriate business systems and procedures to protect the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using personal data on our servers. <\/p>\n<p>In case of potential collaboration with external partners on certain projects, the Service Provider may disclose information about you that is essential for the external partner to carry out the process. External partners must respect the website&#8217;s Data Privacy Rules and the specific working parameters agreed upon in the collaboration contract. <\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;Note&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x72;||divi||400&#8243; icon_color=&#8221;#333333&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;50px&#8221; content_max_width=&#8221;100%&#8221; icon_placement_tablet=&#8221;left&#8221; icon_placement_phone=&#8221;top&#8221; icon_placement_last_edited=&#8221;on|phone&#8221; module_class=&#8221;blurbz&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_heading_font|800|||||||&#8221; header_text_color=&#8221;#333333&#8243; header_font_size=&#8221;26px&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; body_text_color=&#8221;#333333&#8243; body_link_font=&#8221;|800|on||||||&#8221; body_link_text_color=&#8221;#333333&#8243; background_color=&#8221;#ffe222&#8243; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;40px|30px|40px|30px|true|true&#8221; header_font_size_tablet=&#8221;26px&#8221; header_font_size_phone=&#8221;22px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover=&#8221;105%|105%&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; custom_css_blurb_image_last_edited=&#8221;on|phone&#8221; custom_css_blurb_image_phone=&#8221;text-align:left;&#8221;]<\/p>\n<p>In case of legal obligation: in situations where it is required by law or necessary to prevent, detect, or punish criminal offenses and fraud, your personal data will be shared with the relevant authorities. We may disclose your data in response to a court order or other legitimate government request. <\/p>\n<p>[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|800|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>The personal data that is primarily collected during the service provision process, and without which the service cannot be performed, includes at least:<\/strong><\/p>\n<p>\u2022 basic personal information (first and\/or last name)<br \/>\u2022 basic contact information (email address)<br \/>\u2022 data related to using the website, for example when using the contact form<br \/>\u2022 data necessary for concluding a contract, offer, or invoice<br \/>\u2022 other personal data necessary to exercise the client&#8217;s rights based on legal provisions on consumer protection.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/vtm.hr\/wp-content\/uploads\/2025\/07\/vtm-legalne-stranice-pravila-privatnosti-poslovni-odnos.webp&#8221; alt=&#8221;vtm legal pages privacy policy business relationship&#8221; title_text=&#8221;vtm-legal-pages-privacy-policy-business-relationship&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;60px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_id=&#8221;polkori&#8221; module_class=&#8221;crta-naslov&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#7eb5eb&#8221; header_2_font_size=&#8221;30px&#8221; custom_margin=&#8221;60px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>business processes<\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;pravprik&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Collection for the purpose of a sales transaction<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>If relevant laws require the Service Provider to do so, for certain reasons they will also ask the Service User for their explicit consent.<\/p>\n<p><strong>The reasons why personal data is processed for the conclusion and fulfillment of contractual obligations are:<\/strong><\/p>\n<p>\u2022 providing the service<br \/>\u2022 the Service Provider&#8217;s sales and marketing activities<br \/>\u2022 managing the contractual relationship, invoices, offers, and appointment schedules<br \/>\u2022 handling and receiving complaints, grievances, and claims<br \/>\u2022 the debt collection process or enforced debt recovery.<\/p>\n<p><strong>The reasons your personal data is processed based on legitimate business interests are:<\/strong><\/p>\n<p>\u2022 informing about changes related to collaboration conditions<br \/>\u2022 preventing and detecting fraud.<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;Note&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x72;||divi||400&#8243; icon_color=&#8221;#333333&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;50px&#8221; content_max_width=&#8221;100%&#8221; icon_placement_tablet=&#8221;left&#8221; icon_placement_phone=&#8221;top&#8221; icon_placement_last_edited=&#8221;on|phone&#8221; module_class=&#8221;blurbz&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_heading_font|800|||||||&#8221; header_text_color=&#8221;#333333&#8243; header_font_size=&#8221;26px&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; body_text_color=&#8221;#333333&#8243; body_link_font=&#8221;|800|on||||||&#8221; body_link_text_color=&#8221;#333333&#8243; background_color=&#8221;#ffe222&#8243; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;40px|30px|40px|30px|true|true&#8221; header_font_size_tablet=&#8221;26px&#8221; header_font_size_phone=&#8221;22px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover=&#8221;105%|105%&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; custom_css_blurb_image_last_edited=&#8221;on|phone&#8221; custom_css_blurb_image_phone=&#8221;text-align:left;&#8221;]<\/p>\n<p>For all other activities not covered by the reasons mentioned above, the Service Provider will request additional consent. The service user has the right to withdraw their given consent at any time. <\/p>\n<p>[\/et_pb_blurb][et_pb_text module_id=&#8221;polkori&#8221; module_class=&#8221;crta-naslov&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#7eb5eb&#8221; header_2_font_size=&#8221;30px&#8221; custom_margin=&#8221;60px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>processing<\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;pravprik2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Collecting and using personal data<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The service provider takes technical and organizational measures to ensure that the collected personal data is processed only in a way that matches the stated purpose.<\/p>\n<p>If necessary for carrying out our business activities, access to personal data will be granted to third parties, such as government bodies and public authorities that have the right to access personal data to enforce legal obligations; lawyers, service providers, printing companies, financial institutions, and other business partners.<\/p>\n<p>Everyone, except state bodies and public authorities, processes personal data exclusively according to the instructions of the Service Provider.<\/p>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Processing personal data<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Processing personal data<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;polpriv&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;45px||15px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"padding-left: 40px;\">Processing personal data<\/h3>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>User personal data will be processed within the European Economic Area (EEA) by processors listed in the chapter Access to Personal Data, who are responsible for and obliged to protect personal data and keep it confidential, as defined by the contractual relationship and in accordance with all technical and organizational measures and legal regulations governing data protection.<\/p>\n<p style=%22padding-left: 0px;%22>Your personal data collected by the Service Provider for the purposes mentioned in the &apos;Collection and Use of Personal Data&apos; section will not be accessible to anyone who isn&apos;t authorized by the Service Provider.<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>User personal data will be processed within the European Economic Area (EEA) by processors listed in the chapter Access to Personal Data, who are responsible for and obliged to protect personal data and keep it confidential, as defined by the contractual relationship and in accordance with all technical and organizational measures and legal regulations governing data protection.<\/p>\n<p style=%22padding-left: 0px;%22>Your personal data collected by the Service Provider for the purposes mentioned in the &apos;Collection and Use of Personal Data&apos; section will not be accessible to anyone who isn&apos;t authorized by the Service Provider.<\/p>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"padding-left: 40px;\">User personal data will be processed within the European Economic Area (EEA) by processors listed in the chapter Access to Personal Data, who are responsible for and obliged to protect personal data and keep it confidential, as defined by the contractual relationship and in accordance with all technical and organizational measures and legal regulations governing data protection.<\/p>\n<p style=\"padding-left: 40px;\">Your personal data collected by the Service Provider for the purposes mentioned in the &#8216;Collection and Use of Personal Data&#8217; section will not be accessible to anyone who isn&#8217;t authorized by the Service Provider.<\/p>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Realization of rights<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Realization of rights<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;polpriv&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;45px||15px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"padding-left: 40px;\">Realization of rights<\/h3>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>When legally required, the Service User has the right to information about the processing of their personal data; to withdraw their consent at any time if we process personal data based on consent; to correct or update personal data so that it is always accurate; to delete personal data when it is no longer needed for the purposes mentioned above; and to submit a complaint to the Service Provider or the competent state authority. The Service Provider provides communication channels for all interested parties to exercise their rights related to personal data protection by submitting a request:<\/p>\n<p style=%22padding-left: 0px;%22>\u2022 in person<br \/>\u2022 via email at <strong><a href=%22mailto:info@vtm.hr%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>info@vtm.hr<\/a><\/strong><\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>When legally required, the Service User has the right to information about the processing of their personal data; to withdraw their consent at any time if we process personal data based on consent; to correct or update personal data so that it is always accurate; to delete personal data when it is no longer needed for the purposes mentioned above; and to submit a complaint to the Service Provider or the competent state authority. The Service Provider provides communication channels for all interested parties to exercise their rights related to personal data protection by submitting a request:<\/p>\n<p style=%22padding-left: 0px;%22>\u2022 in person<br \/>\u2022 via email at <strong><a href=%22mailto:info@piconzaseh.hr%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>info@vtm.hr<\/a><\/strong><\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#7eb5eb&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"padding-left: 40px;\">When legally required, the Service User has the right to information about the processing of their personal data; to withdraw their consent at any time if we process personal data based on given consent; to correct or update personal data to always keep it accurate; to delete personal data when it is no longer needed for the purposes mentioned above; and to file a complaint with the Service Provider or the competent state authority.<\/p>\n<p style=\"padding-left: 40px;\">The service provider ensures communication channels for everyone interested so they can exercise their rights related to personal data protection by submitting a request:<\/p>\n<p style=\"padding-left: 40px;\">\u2022 in person<br \/>\u2022 via email at <strong><a href=\"mailto:info@vtm.hr\" target=\"_blank\" rel=\"noopener\">info@vtm.hr<\/a><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;Note&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x72;||divi||400&#8243; icon_color=&#8221;#333333&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;50px&#8221; content_max_width=&#8221;100%&#8221; icon_placement_tablet=&#8221;left&#8221; icon_placement_phone=&#8221;top&#8221; icon_placement_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_heading_font|800|||||||&#8221; header_text_color=&#8221;#333333&#8243; header_font_size=&#8221;26px&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; body_text_color=&#8221;#333333&#8243; body_link_font=&#8221;|800|on||||||&#8221; body_link_text_color=&#8221;#333333&#8243; background_color=&#8221;#ffe222&#8243; background_layout=&#8221;dark&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;40px|30px|40px|30px|true|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;105%|105%&#8221; custom_css_blurb_image_last_edited=&#8221;on|phone&#8221; custom_css_blurb_image_phone=&#8221;text-align:left;&#8221;]<\/p>\n<p>Regardless of the chosen communication channel, the request is submitted in person and in a way that allows the Service Provider to identify the person making the request.<\/p>\n<p>[\/et_pb_blurb][et_pb_text content_tablet=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>The right to file a complaint with the supervisory authority<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>The right to file a complaint with the supervisory authority<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;polpriv&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;45px||15px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"padding-left: 40px;\">The right to file a complaint with the supervisory authority<\/h3>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>In addition to filing a complaint about the processing of personal data with the Service Provider, a complaint about the processing of personal data can also be submitted to the Personal Data Protection Agency, Marti\u0107eva 14, Zagreb, 00385 (0)1 4609 999, <strong><a href=%22mailto:azop@azop.hr%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>azop@azop.hr<\/a><\/strong> , <strong><a href=%22https:\/\/www.azop.hr%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>www.azop.hr<\/a><\/strong><\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>In addition to filing a complaint about the processing of personal data with the Service Provider, a complaint about the processing of personal data can also be submitted to the Personal Data Protection Agency, Marti\u0107eva 14, Zagreb, 00385 (0)1 4609 999, <strong><a href=%22mailto:azop@azop.hr%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>azop@azop.hr<\/a><\/strong> , <strong><a href=%22https:\/\/www.azop.hr%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>www.azop.hr<\/a><\/strong><\/p>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#7eb5eb&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"padding-left: 40px;\">In addition to filing a complaint about the processing of personal data with the Service Provider, a complaint about the processing of personal data can also be submitted to the Personal Data Protection Agency, Marti\u0107eva 14, Zagreb, 00385 (0)1 4609 999, <strong><a href=\"mailto:azop@azop.hr\" target=\"_blank\" rel=\"noopener\">azop@azop.hr<\/a><\/strong> , <strong><a href=\"https:\/\/www.azop.hr\" target=\"_blank\" rel=\"noopener\">www.azop.hr<\/a><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/vtm.hr\/wp-content\/uploads\/2025\/07\/vtm-legalne-stranice-pravila-privatnosti-osobni-podaci.webp&#8221; alt=&#8221;vtm legal sites privacy rules personal data mobile device on the book next to the laptop&#8221; title_text=&#8221;vtm-legal-pages-privacy-policy-personal-data&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;60px||||false|false&#8221; custom_margin_tablet=&#8221;60px||||false|false&#8221; custom_margin_phone=&#8221;50px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; module_class=&#8221;responz&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; custom_padding_tablet=&#8221;0px||0px||false|false&#8221; custom_padding_phone=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;display:flex;flex-wrap:wrap;&#8221; 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header_font=&#8221;&#8211;et_global_heading_font|800|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;26px&#8221; body_text_align=&#8221;left&#8221; body_link_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;#7eb5eb&#8221; background_layout=&#8221;dark&#8221; width=&#8221;95%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;40px|30px|40px|30px|true|true&#8221; header_font_size_tablet=&#8221;26px&#8221; header_font_size_phone=&#8221;22px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover=&#8221;105%|105%&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; custom_css_blurb_image_last_edited=&#8221;on|phone&#8221; custom_css_blurb_image_phone=&#8221;text-align:left;&#8221;]<\/p>\n<p>VTM d.o.o. reserves the right to change the content on this page at any time and update it according to business needs and any technological innovations that might be introduced.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;polkori2&#8243; module_class=&#8221;crta-naslov&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#7eb5eb&#8221; header_2_font_size=&#8221;30px&#8221; custom_margin=&#8221;60px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>protected<\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;pravcuva&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Keeping personal data<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The time period for storing users&#8217; personal data depends on the purpose for which we process it:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Data collected just for providing sales transactions or other services is kept for an additional 12 months from the date of the last transaction in which it was used <\/li>\n<li>Data collected for processing based on a legal basis is kept according to the time limits set by the relevant law <\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Updating information about personal data processing<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Updating information about personal data processing<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;polpriv&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;45px||15px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"padding-left: 40px;\">Updating information about personal data processing<\/h3>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>The service provider regularly reviews and updates the Personal Data Processing Information in line with changes in its business processes or based on legal and regulatory obligations. The current version of the Personal Data Processing Information is available on the vtm.hr website. If there are significant changes that largely affect personal data processing, we will publish the information on the website and inform you directly without delay.  <\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>The service provider regularly reviews and updates the Personal Data Processing Information in line with changes in its business processes or based on legal and regulatory obligations. The current version of the Personal Data Processing Information is available on the vtm.hr website. If there are significant changes that largely affect personal data processing, we will publish the information on the website and inform you directly without delay.  <\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"padding-left: 40px;\">The service provider regularly reviews and updates the Personal Data Processing Information in line with changes in its business processes or based on legal and regulatory obligations. The current version of the Personal Data Processing Information is available on the vtm.hr website. If there are significant changes that largely affect personal data processing, we will publish the information on the website and inform you directly without delay.  <\/p>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Cookies and tracking online activity<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3 style=%22padding-left: 0px;%22>Cookies and tracking online activity<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;polpriv&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;45px||15px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"padding-left: 40px;\">Cookies and tracking online activity<\/h3>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>A cookie is a text file that websites you visit save on your device (computer, tablet, smartphone). The service provider uses cookies to make it easier for visitors and improve their access to the features provided by the website. <\/p>\n<p style=%22padding-left: 0px;%22><strong>You can learn more about cookies at the following link: <a href=%22https:\/\/vtm.hr\/en\/cookie-policy\/%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>https:\/\/vtm.hr\/politika-kolacica\/<\/a><\/strong><\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p style=%22padding-left: 0px;%22>A cookie is a text file that websites you visit save on your device (computer, tablet, smartphone). The service provider uses cookies to make it easier for visitors and improve their access to the features provided by the website. <\/p>\n<p style=%22padding-left: 0px;%22><strong>You can learn more about cookies at the following link: <a href=%22https:\/\/vtm.hr\/en\/cookie-policy\/%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>https:\/\/vtm.hr\/politika-kolacica\/<\/a><\/strong><\/p>\n<p>&#8221; content_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#7eb5eb&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"padding-left: 40px;\">A cookie is a text file that websites you visit save on your device (computer, tablet, smartphone). The service provider uses cookies to make it easier for visitors and improve their access to the features provided by the website. <\/p>\n<p style=\"padding-left: 40px;\"><strong>You can learn more about cookies at the following link: <a href=\"https:\/\/vtm.hr\/en\/cookie-policy\/\" target=\"_blank\" rel=\"noopener\">https:\/\/vtm.hr\/politika-kolacica\/<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#e7f1fb 0%|rgba(255,255,255,0) 100%&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;60px||0px||false|false&#8221; custom_padding_tablet=&#8221;25px||0px||false|false&#8221; 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_builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; custom_padding_phone=&#8221;||10px||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;order:2;||margin-bottom:0px!important;&#8221; custom_css_main_element_phone=&#8221;order:2;||margin-bottom:0px!important;&#8221;][et_pb_text module_id=&#8221;polkori2&#8243; module_class=&#8221;crta-naslov&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#7eb5eb&#8221; header_2_font_size=&#8221;30px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>feel free to reach out<\/h2>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;pravkontakt&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|||||||&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Do you have any questions about the privacy policy?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#7eb5eb&#8221; custom_padding_tablet=&#8221;||25px||false|false&#8221; custom_padding_phone=&#8221;||10px||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>For any questions about how we use personal data, you can contact us as follows:<\/p>\n<p>\u2022 by sending an email to:<br \/><a href=\"mailto:info@vtm.hr\" target=\"_blank\" rel=\"noopener\"><strong>info@vtm.hr<\/strong><\/a><\/p>\n<p>\u2022 via the web form located at:<br \/><a href=\"https:\/\/vtm.hr\/en\/contact\/\" target=\"_blank\" rel=\"noopener\"><strong>https:\/vtm.hr\/kontakt\/<\/strong><\/a><\/p>\n<p>For communication regarding the exercise of rights related to personal data protection, it is necessary to use the communication channels defined in the &#8216;Exercising Rights&#8217; chapter so that each request is registered and the user as the initiator is identified.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;order:1;||margin-bottom:30px!important;&#8221; custom_css_main_element_phone=&#8221;order:1;||margin-bottom:20px!important;&#8221;][et_pb_image src=&#8221;https:\/\/vtm.hr\/wp-content\/uploads\/2025\/06\/vtm-legalne-stranice-kontakt-poziv.webp&#8221; alt=&#8221;vtm d.o.o. legal pages contact call male person with a smile making a phone call&#8221; title_text=&#8221;vtm-legal-pages-contact-call&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; 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